TOTHOMweb Accessibility Certificate for PagoFácil by AgileBank
URL: https://pagofacil.agilebank.es/agilebank
TOTHOMweb, a company accredited by ENAC 578/EI883 as an inspector for web and app accessibility, certifies that the PagoFácil by AgileBank website (https://pagofacil.agilebank.es/agilebank) has undergone an accessibility audit, validating the criteria established by the UNE 301549 regulations (January 2022 version). The score obtained in the TOTHOMweb Accessibility Score was 6.62/10.
This score corresponds to 1/3 stars obtained in the Accessibility Seal, that is, more than 6/10 in the TOTHOMweb Accessibility Score.
The following criteria fail for web pages:
- Some images and/or non-textual elements lack alternative content (Criterion 9.1.1.1).
- Content-related information perceivable visually is not conveyed to assistive products like screen readers. Examples include visually grouped elements not identified as lists, data in table format, titles, identification of content regions, relationships between labels and controls, etc (Criterion 9.1.3.1).
- Some form fields lack properties identifying the expected data type, hindering effective autocomplete by browsers (Criterion 9.1.3.5).
- Insufficient contrast between text and background (Criterion 9.1.4.3).
- Content requires two-way scroll navigation to access all information or functionality (Criterion 9.1.4.10).
- Inadequate color contrast between non-textual elements and background (Criterion 9.1.4.11).
- Insufficient text spacing (Criterion 9.1.4.12).
- There are elements that cannot be activated via keyboard or other emulated devices (Criterion 9.2.1.1).
- Content or actions depend on a time limit and no mechanisms have been provided to modify or deactivate it (Criterion 9.2.2.1).
- Pages with titles that do not describe their subject or purpose (Criterion 9.2.4.2).
- Illogical keyboard navigation in some content (Criterion 9.2.4.3).
- Visible labels and accessible names of some controls do not match (Criterion 9.2.5.3).
- HTML code contains syntax errors (Criterion 9.4.1.1).
- Elements fail to convey their accessible name, the function they perform, or with what value they should be interpreted by supporting products (Criterion 9.4.1.2).
- State messages are not notified to screen readers (Criterion 9.4.1.3).
- Not all the criteria of UNE EN 301549:2022 that have their equivalent in WCAG 2.1 standards are met (Criterion 9.6).
- Supplied product documentation does not meet applicable accessibility requirements (Criterion 12.1.2).
The following criteria fail for non-web documents:
- Some images and/or non-textual elements lack alternative content (Criterion 10.1.1.1).
- Content-related information perceivable visually is not conveyed to assistive products like screen readers. Examples include visually grouped elements not identified as lists, data in table format, titles, identification of content regions, relationships between labels and controls, etc (Criterion 10.1.3.1).
- Insufficient contrast between text and background (Criterion 10.1.4.3).
About the TOTHOMweb Accessibility Seal
The accessibility levels of the TOTHOMweb Seal are as follows:
- 1/3 Stars: a score equal to or greater than 6/10 has been obtained on the TOTHOMweb Accessibility Score.
- 2/3 Stars: a score equal to or greater than 8/10 has been obtained on the TOTHOMweb Accessibility Score.
- 3/3 Stars: a score equal to or greater than 9.5/10 has been obtained on the TOTHOMweb Accessibility Score and there are no barriers blocking it for the user.
- With Honors: it is a special mention when a website meets all the criteria of level A, AA and AAA.
Requirements for obtaining certification
Certification is achieved by fulfilling the following two requirements:
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Compliance status of “Partially compliant” or “Fully compliant”
The website must have obtained a compliance status of “Partially compliant” or “Fully compliant” in accordance with the “Methodology for in-depth monitoring for websites UNE-EN 301549:2022” of May 2022 approved by the Web Accessibility Observatory of the Ministry of Economic Affairs and Digital Transformation.
The methodology defines the compliance status of the website based on compliance with each accessibility requirement at the website level. The terms of compliance are defined as follows:
- Fully compliant: all website-level requirements other than “Not Applicable” are assessed as “Compliant”. Therefore, there is no accessibility requirement assessed as “Not Compliant”. No. of “Non-compliant” Requirements = 0.
- Partially compliant: the number of website-level accessibility requirements assessed as “Compliant” is greater than the number of those assessed as “Non-compliant”. No. of “Compliant” Requirements > No. of “Non-compliant” Requirements.
In addition, the methodology defines compliance by website-level accessibility requirement as follows:
- Compliant: at least 90% of the pages for this requirement have been assessed as “Pass”, except for the pages where the requirement is not applicable.
- Non-compliant: less than 90% of the pages for this requirement have been assessed as “Pass”, except for the pages where the requirement is not applicable.
- Not applicable: none of the pages for this requirement could be assessed because the necessary features to perform the required checks do not exist.
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Score higher than 6 points on the TOTHOMweb Accessibility Score
The website must achieve 6 points or more on the TOTHOMweb Accessibility Score indicator.
The TOTHOMweb Accessibility Score is a proprietary indicator created by TOTHOMweb that awards a score based on the level of compliance of the website out of a maximum score of 10 points.
The score is obtained from the number of criteria that have obtained a "Pass" and "Fail" rating. The score represents the proportion of criteria passed out of the total criteria that have been evaluated for the website ("Pass" criteria plus "Fail" criteria). Criteria that have been found not to be applicable have no impact on the score.
The score obtained in this indicator determines the level of the seal.
Conditions of certification
The certification is awarded under the following conditions:
- The certification is valid for 3 years from its issue, with annual reviews to ensure the continuity of the level of accessibility. After 3 years, a renewal must be requested.
- The Seal must be linked to the corresponding page on the TOTHOMweb website to remain valid.
- The certified entity undertakes to maintain the accessibility of the website and to notify TOTHOMweb of any major structural or content changes.
- TOTHOMweb reserves the right to withdraw the Seal at any time if a report shows that the required level of accessibility is no longer maintained.
- TOTHOMweb cannot guarantee that all pages on the website for which this certification is issued have the same level of accessibility, given that the accessibility audits on which this certification is based are carried out on a sample of pages containing different elements and content.
